We try to improve a little every year. For our customers, we want to be a good, reliable partner..
We pay attention to environmental protection and climate and we want to deal fairly with all our employees, suppliers and sewing factories. We also have this checked by other bodies and summarise it in a short report every year.
Here is the result for 2022:
✓ Honest customer focus
✓ Nature protection & sustainability
Our customers and their needs are our benchmark and customer service - our passion. We are satisfied with the 2022 results.
The development of regular customers - multiple buyers is a very important indicator for us of the level of customer satisfaction. In the online shop, the number of our regular customers has grown by 34%, which corresponds to a regular customer share of 17%.
4,8 ⭐⭐⭐⭐⭐ VERY GOOD say our customers at Google and TrustedShops.
In order to ensure optimal availability of goods throughout the year, the inventory was increased by 25%. This measure enabled us to cushion most of the procurement and supply chain problems that occurred in 2022.